Frequently Asked Questions
Everything you need to know about our farm-fresh potatoes.
Where are your potatoes sourced from?
All GoPotatoes products are sourced directly from sustainable, family-owned farms that adhere to strict organic and non-GMO agricultural practices.
How do you ensure freshness during shipping?
We use temperature-controlled, breathable packaging and expedited shipping methods to ensure your potatoes arrive firm, fresh, and ready for your kitchen.
What is your return policy for perishable goods?
Due to the nature of our products, we cannot accept returns. However, if your order arrives damaged or does not meet our quality standards, please contact us within 24 hours for a full refund or replacement.
Do you offer bulk discounts for restaurants?
Yes, we offer specialized wholesale pricing for food service businesses. Please visit our 'Wholesale' page or contact our support team for a custom quote.
How should I store my potatoes once they arrive?
For maximum shelf life, store your potatoes in a cool, dark, and well-ventilated place. Avoid refrigeration, as this can convert the potato's starch into sugar.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.